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Terms Conditions That Govern Your Account

These terms set out how your livemobile66 account works — from how you fund it using Touch 'n Go eWallet, Boost, or GrabPay, to how withdrawals are processed and what we expect from you.

Applies to all account holdersLocal payments covered: Touch 'n Go eWallet, Boost, GrabPayAccess subject to local lawAccount activity monitored for complianceUpdates notified via registered contact

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HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

We take the security of your account and personal data seriously. Your login credentials are protected with OTP verification on each new device session, and we do not store full payment details for Touch 'n Go eWallet, Boost, or GrabPay transactions on our servers — those are handled by the respective payment providers. Account data is retained for as long as your account remains active and for the period required under applicable law after closure. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request account closure by contacting support through the in-account message centre.

OTP Device Verification

Every new device login triggers an OTP check to your registered number. This prevents unauthorised access even if your password is compromised, and you can review active sessions in account settings.

Payment Data Handling

Deposits via Touch 'n Go eWallet, Boost, and GrabPay are processed through each provider's own secure environment. We receive only a transaction reference, not your full wallet credentials or card details.

Data Retention Policy

We keep your account records for the period required by applicable law. After account closure, personal data is held only as long as legally necessary, then deleted or anonymised in line with our retention schedule.

Your Access and Correction Rights

You can request to view, correct, or delete your personal data by submitting a written request through the in-account message centre. We will respond within the timeframe required under applicable local law.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about how they have been applied to your account, our support team handles terms-related queries directly. We aim to respond to account and policy questions within one business day. Reach us through any of the channels below.

Live Chat Start a live chat session from inside your account dashboard. Our team handles terms queries, account access questions, and withdrawal verification issues directly through this channel.

Email Support Send your query to our support address listed in your account registration confirmation. Include your account reference number so we can locate your record and respond accurately.

In-Account Messaging Log in and use the message centre to submit a formal terms query. This creates a written record of your request, which is useful if you need to follow up on a policy matter.

What These Terms Cover and How They Apply

livemobile66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you agree to these terms in full. They cover account registration, wallet funding through Touch 'n Go eWallet, Boost, or GrabPay, withdrawal verification, and how disputes are handled. We may update these terms when our services change — we will

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notify you through your registered email or in-account message before changes take effect. If you continue using the lobby after a notified update, that counts as acceptance. These terms apply to all account activity, including deposits via DuitNow or FPX, live casino sessions, slot rounds, and
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any promotional credits applied to your account. Players in Kota Bharu and Alor Setar access the same lobby and are subject to the same terms as all other account holders. Where a section of these terms conflicts with local law in your region, the local law
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takes precedence and that section does not apply to you. We do not override applicable local regulation. If you have questions about how a specific clause applies to your situation, reach our support team before proceeding.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice. If your question is not covered here, use the in-account message centre to reach our support team directly.

They take effect the moment you complete account registration. By submitting your details and opening the lobby, you confirm you have read and agreed to the current version of these terms.

We send a notification to your registered email address and post an in-account message before any update takes effect. Continuing to use your account after that date means you accept the revised terms.

Yes. All funding methods — including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX — are covered. The terms govern how deposits are credited, how withdrawals are verified, and how disputes on those transactions are handled.

The local law takes precedence. That specific clause will not apply to you, but the rest of the terms remain in effect. If you are unsure how this affects your account, contact support before proceeding.

Submit a written request through the in-account message centre. Include your account reference number. We will respond within the timeframe required under applicable local law and provide the relevant records.

Yes. Contact our support team via live chat or the in-account message centre to request closure. Any pending withdrawals will be processed through your verified payment method before the account is closed.

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